Big Data and Mobile CRM Application Become Main Trend.

According to IDC's observations, mobile application will more in-depth to integration enterprise-level solutions.

With the rapidly growing popularity of smart hand held devices, networking, online shopping and other business applications, also let business data sources category and quantity substantial increase, especially telecommunications, finance and government sectors.

Because of the need to be in direct contact with a large number of customers, and they can strongly feel the big data growth conditions.

IDC pointed out big data application will into traditional industry in 2013.
The rapid growth of business analytics applications, the major type of application is Customer Relationship Management (CRM).

 
http://www.digitimes.com.tw/tw/dt/n/shwnws.asp?CnlID=13&cat=150&id=0000319581_LO862CRE7RW9PO2ZQ1DVD&ct=1